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Right To Repair Portal India:- The Ministry of Consumer Affairs (MCA) has launched the Right To Repair Portal in India to outline the right to repair. Thereby giving consumers an opportunity to get their products repaired at optimum cost instead of buying completely new products. Important sectors for the initial focus of the framework are agricultural equipment, mobile phones and tablets, consumer durables, automobiles and automobile accessories. In this article, you have been given the purpose, features and benefits of Righttorepairindia.in, information related to filing a complaint on the portal.
Right To Repair Portal India 2023
The Ministry of Consumer Affairs (MCA) has set up a committee to come up with a Right to Repair framework. The framework is significant as it will give consumers a chance to repair their products at an optimal cost instead of buying new products altogether. The important sectors for the initial focus of the framework are farming equipment, mobile phones & tablets, consumer durables, automobiles & automobile equipment.
Under this framework, it would be mandatory for manufacturers to share their product details with customers so that they can either repair them by self or by third parties, rather than only depending on original manufacturers. The framework also aims to help harmonize the trade between the Original Equipment Manufacturers (OEMs), third-party buyers and sellers – thus also creating new jobs.
Right To Repair India | Right To Repair Portal
It will save consumers’ money and contribute to circular economy objectives by improving the life span, maintenance, re-use, upgrade, recyclability, and waste handling of appliances. It will help reduce the vast mountain of electrical waste (e-waste) that piles up each year on the continent and boost business for small repair shops, which are an important part of local economies.
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The Central Government of India has started the Right to Repair Portal (https://righttorepairindia.gov.in/index.php). With the introduction of this portal, the government has changed some of the warranty and repair rules. You can get complete information on the portal by clicking on the link. However, in the news, we have also told about the fat and your benefits.
The maximum benefit of this portal will be to the customers. This portal provides you all the information related to your electronics products. According to this portal, if there is any defect in your product or device, then you can get it repaired from a place which is not an authorized store of that brand. Getting it repaired from such a store will not void the warranty of your product. This will save your time and you will not have to go round.
Right to Repair Portal Details in Highlights
| Name | Right to Repair Portal |
| Launched by | The Ministry of Consumer Affairs, Food, and Public Distribution, Government of India |
| right to repair portal india launch date | 2023 |
| Beneficiaries | Indian consumers |
| Objective | To provide an easy and efficient mechanism for food and public distribution, ensuring consumer protection and redressal of grievances. |
| Application Procedure | Online Mode |
| Official Website | https://www.righttorepairindia.in/ |
Right To Repair Portal 2023
The right to repair for consumer goods refers to the concept of allowing end users, consumers as well as businesses, to repair devices they own or service without any manufacturer or technical restrictions. The Right to Repair India portal of Department of Consumer Affairs under the Ministry of Consumer Affairs, Food & Public Distribution – Government of India provides warranty and post-sales information, provided by the consumer brands, to consumers in India.
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Features on Right to Repair Portal
Customer care details across brands
- This portal has consolidated list of consumer care contact details of all major consumer products manufacturers for your quick viewing.
Find warranty and post-sales service information
- Use our website to search companies by name or consumer product name. All the public information related to their products service, warranty, terms and conditions, etc. are aggregated on this portal.
Links to the service network of the brands
- Visit links to the authorized service network of the brands and third-party service providers. Also view the warranty and prices of genuine spares and consumables of respective brands.
Benefits of Right to Repair Portal
Some of the key features and benefits of the portal are as follows:
- An online platform called the Right to Repair portal was introduced by the Indian government to make product maintenance and repair easier.
- With the help of this portal, users will have a simpler and more practical approach to fixing their products.
- Customers can access a variety of services through this site, including product repair and maintenance, replacement parts, and warranty information.
- It offers details on the list of services provided by authorized service providers, details on product warranties, and contact information for repair service providers.
- Customers can access information about product maintenance and repair on the portal.
- Customers will benefit from this platform by having their products serviced quickly.
- Customers can lodge complaints on the portal regarding product repairs, which will aid in enhancing the services provided by the service providers.
- Customers can follow the progress of the repairs and receive updates thanks to these capabilities.
- Customers can view the status of the repair job on the Right to Repair portal.
- This makes it easier for clients to monitor the repair and upkeep process and guarantees that their devices receive fast repairs.
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What are the benefits of this portal?
The benefits to the consumers includes:
- With the help of this portal, users will have a simpler and more practical approach to fixing their products.
- Customers can access a variety of services through this site, including product repair and maintenance, replacement parts, and warranty information.
- It offers details on the list of services provided by authorized service providers, details on product warranties, and contact information for repair service providers.
- Customers can access information about product maintenance and repair on the portal.
- Customers will benefit from this platform by having their products serviced quickly.
How many sectors are covered on this portal?
Portal covers 4 sectors i.e.
- Farming Equipments
- Mobile and Electronics
- Consumer Durables
- Automobile Equipments.
Sectors Covered In Right to Repair
The Sectors and Categories of product identified for Right To Repair maybe as follows:
| 1. | Farming Equipments | Tractor parts Harvesters Water Pump Motor |
|---|---|---|
| 2. | Mobiles / Electronic Displays / data storage components | Mobiles Tablets Wireless headphones and Ear buds laptops Universal Charging ports/cables Batteries Servers and Data Storage Hardwares & Softwares Printers |
| 3. | Consumer Durables | Water Purifiers Washing Machines Refrigerators Televisions Integrated / Universal Remote Dishwashers Microwaves Air Conditioners Geysers Electric Kettles Induction Cooktops Mixer Grinders Electric Chimneys |
| 4. | Automobile equipments | Passenger vehicles 2 wheelers Electric vehicles Three Wheelers Cars |
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Steps to File a Complaint on the Right to Repair Portal
To File a Complaint on the Right to Repair Portal, the user needs to follow the below-given steps:
- First of all, go to the official website of the Right to Repair Portal.
- The homepage of the website will open on the screen.
- Click on the File a Complaint option.
- After that, choose the product type for which you want to file a complaint.
- The complaint form will open on the screen.
- Now, fill in the form with all the required details like your name, email id, address, phone number, etc.
- After that, chose the state for which you are filing the complaint.
- Now, enter the description of your complaint.
- Attach the supporting evidence.
- Finally, click on the Submit button to file a complaint.
- Once the complaint is successfully submitted, a confirmation email with a tracking number will be sent to you, allowing you to check the progress of your complaint at any time.
What happens after filing a complaint on the Right to Repair Portal?
After filling the online complaint form on the website, the Department of Consumer Affairs will look into the complaint once lodged and take appropriate action. The user can track the progress of the complaint on the portal. Within a given time frame, the Department of Consumer Affairs will also dispose of the complaint. Consumers can easily ensure that they have the option of getting their products repaired by using the Right to Repair portal. It is also a great option for them to get compensation in case of any issues.
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Right To Repair Portal Login Process
- First of all go to the official website of Right To Repair Portal.
- Click on Consumer Brand Login in the section of Support in the home page of the website.
- In the next new page, enter your Email and Password and fill the captcha code and submit it.
- In this way you can login to Right To Repair Portal.
Right To Repair Portal Company Login Process
- First of all go to the official website of Right To Repair Portal.
- Click on Company Login in the home page of the website.
- In the next new page, enter your Email and Password and fill the captcha code and submit it.
- In this way you can login the company on Right To Repair Portal.
FAQ’s- Right to Repair Portal India
Q:- What is Right to repair Portal?
Ans:- This portal will serve as a single platform to provide easy access to necessary information on repair and maintenance of products to consumers.
Q:- Does this portal change right to choose of the consumer?
Ans:- Right to Repair Portal will provide consumers who, what, where, why, when, how, and for how much their products is to be repaired.
Q:- Can consumer check the genuineness of the components?
Ans:- Yes, the standards or hallmarking notified for the components is to be displayed through this portal.
Q:- Can Consumer check price of the product?
Ans:- Yes, User can check the price of the product.
Q:- Right To Repair Portal Website Link?
Ans:- Official Website Link- https://righttorepairindia.gov.in/index.php.
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