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In the world of modern smartphones, security is of paramount importance. With personal data and sensitive information stored on our devices, ensuring robust security measures is essential. Apple, a pioneer in user privacy and security, introduced Face ID as a biometric authentication method that offers convenience and advanced security. Face ID, available on newer iPhone models, allows users to unlock their devices, authenticate app purchases, and access sensitive information with just a glance. If you’re a new iPhone user or looking to set up Face ID for the first time, this step-by-step guide will walk you through the process.
How to set up Face ID on iPhone Step-by-Step Guide
- Go to Settings, then tap Face ID & Passcode. If asked, enter your passcode. If you didn’t set a passcode, you’ll be asked to create one to use as an alternative way to verify your identity.
- Tap Set Up Face ID.
- Hold your device in portrait orientation, position your face in front of your device, then tap Get Started.
- Position your face inside the frame and gently move your head to complete the circle. If you’re unable to move your head, tap Accessibility Options.
- When you’ve finished the first Face ID scan, tap Continue.
- Gently move your head to complete the circle for a second time.
- Tap Done.
Use Face ID on your iPhone or iPad Pro
Make sure nothing is covering the TrueDepth camera or your face. If something is obstructing your nose or mouth, such as glasses or a face mask, you may be asked to remove these items temporarily during the setup process. You can also use Face ID with face masks if you use iPhone 12 or later with iOS 15.4 and later. Face ID works best when your iPhone or iPad is approximately 25-50cm from your face.
Unlock your iPhone or iPad with Face ID
- Raise to wake or tap to wake your iPhone or iPad.
- Swipe up from the bottom of the Lock screen.
- If you’re using an iPhone, hold it in portrait orientation, then glance at it.
On iPad or iPhone 12 or later, you can hold your device in either portrait or landscape orientation. If it’s in landscape orientation, make sure your finger isn’t covering the TrueDepth camera. Then glance at the screen. If you’re wearing a face mask that covers your mouth and nose, you’ll be asked to enter your passcode after swiping up.
To turn this feature on or off, go to Settings, then tap Face ID & Passcode, then tap iPhone Unlock or iPad Unlock.
Use Face ID to make purchases
You can use Face ID to authenticate purchases with Apple Pay and in the iTunes Store, App Store and Book Store in Apple Books.
Use Face ID with Apple Pay | How to set up Face ID on iPhone
To make a purchase in a shop:
- Make sure you’re using an iPhone.
- Make sure Apple Pay is set up and turned on in Settings > Face ID & Passcode.
- To use your default card, double-click the side button. To use a different card, double-click the side button, tap your default card, then choose another card.
- Glance at your iPhone to authenticate with Face ID. If you’re wearing a face mask that covers your mouth and nose, but Face ID with a Mask isn’t set up, tap Pay with Passcode and enter your passcode instead.
- Hold the top of your iPhone near the contactless reader.
- Wait for ‘Done’ and a tick to be displayed.
How to set up Face ID on iPhone Step-by-Step Guide Video
To make a purchase within an app or on a website in Safari:
- Tap the Buy with Apple Pay button or choose Apple Pay as the payment method. Confirm your payment information. To choose a different card to pay with, tap the Next button > next to your card.
- Double-click the side button, then glance at your iPhone or iPad.
- Wait for ‘Done’ and a tick to be displayed.
Use Face ID in the iTunes Store, App Store and Book Store in Apple Books
To use Face ID to purchase content from the iTunes Store, App Store and Book Store, go to Settings > Face ID & Passcode and make sure iTunes & App Store is turned on. Then follow these steps:
- Open the iTunes Store, App Store or Book Store, then tap something you want to buy.
- When asked to pay, double-click the side button, then glance at your iPhone or iPad. If you’re wearing a face mask that covers your mouth and nose but Face ID with a mask isn’t set up, tap Pay with Passcode and enter your passcode instead.
- Wait for Done and a tick to be displayed.
You may be asked to enter your Apple ID password for the first purchase you make in the iTunes Store, App Store or Book Store.
Sign in with Face ID
You can use Face ID to sign in to certain apps and autofill usernames and passwords for websites in Safari.
Sign in to apps
You can use Face ID to sign in to apps that support sign-in with Touch ID:
- Open the app and tap Sign in.
- If asked, allow the app to use your username or password.
- Glance at your iPhone or iPad to sign in.
To see and control which apps use Face ID to sign in, go to Settings > Face ID & Passcode and tap Other Apps.
If you’re using an app that supports Face ID but you’re not asked to use Face ID to sign in, then you may need to sign in to the app manually first.
Auto-fill passwords in Safari
You can use Face ID to autofill saved usernames and passwords for websites in Safari:
- Go to Settings > Face ID & Passcode and turn on Password AutoFill.
- Open Safari and go to a website.
- Tap the Sign in field. If you see your username or password appear above the keyboard, tap it.
- Glance at your iPhone or iPad to autofill your username and password.
iphone face id not working | If Face ID isn’t working on your iPhone or iPad Pro
If you need help using Face ID to unlock your iPhone or iPad, authenticate purchases, sign in to apps or if you’re asked to enter your passcode, find out what to do.
Check for updates – Update your iPhone or iPad to the latest version of iOS or iPadOS. And make sure your iPhone or iPad model supports Face ID.
Check your Face ID settings – To check your Face ID settings, go to Settings, then tap Face ID & Passcode. Make sure that Face ID is set up and that the features you’re trying to use Face ID with are turned on.
Make sure nothing is covering the TrueDepth camera – Remove anything that may be covering the TrueDepth camera, such as a smudge, case or screen protector. If you’re using iPad in landscape orientation, make sure your finger or palm isn’t covering the TrueDepth camera. If it is, an alert may appear at the top of the screen that says “Camera covered” with an arrow pointing at the TrueDepth camera.
Make sure your face isn’t blocked – Make sure your eyes, nose and mouth are fully visible to the TrueDepth camera. By default, Face ID doesn’t work if anything is covering your mouth and nose. If you’re wearing a face mask and have already set up Face ID with a Mask*, make sure your eyes aren’t blocked. You may need to hold your iPhone higher if you’re wearing a face mask. If you wear a face mask too high or too close to your eyes, your iPhone may not unlock.
Face ID works with many sunglasses, although Face ID with a Mask isn’t designed to work with sunglasses. If you’re wearing sunglasses designed to block certain types of light, your sunglasses may be blocking the infrared light used by the TrueDepth camera. Try using Face ID without your sunglasses.
Make sure you’re facing the TrueDepth camera – Face ID works in portrait and landscape orientation on all iPhone 13 and 14 models using iOS 16. For earlier models, Face ID only works on iPhone when it’s in portrait orientation and you’re facing the TrueDepth camera. On iPad, you can use Face ID when your iPad is in any orientation.
The TrueDepth camera has a similar range of view as when you take a selfie or make a FaceTime call. Whether your iPhone or iPad is lying on a surface or you’re holding it in a natural position, make sure your iPhone or iPad is an arm’s length or closer (25-50cm) from your face.
Restart your device – Restart your iPhone or iPad and enter your passcode. Then try using Face ID again.
Add an alternative appearance – For most users, Face ID will learn continuously as they change. If you have an appearance that can look vastly different, you can set up an alternative appearance so Face ID can still recognise you.
Reset Face ID – If you still need help, reset Face ID then set it up again. Go to Settings, tap Face ID & Passcode, then tap Reset Face ID. Next tap Set up Face ID to set it up again.
Get service – If you still can’t register your face, contact Apple Support. Only a trained technician should service your device. Improper repair, modification or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly, and could cause hazardous exposure and injury to eyes or skin.
Temporarily disable Face IDO On Your iPhone
You can temporarily prevent Face ID from unlocking your iPhone.
- Press and hold the side button and either volume button for 2 seconds.
- After the sliders appear, press the side button to immediately lock iPhone.iPhone locks automatically if you don’t touch the screen for a minute or so.
The next time you unlock iPhone with your passcode, Face ID is enabled again.
Turn off Face ID On Your iPhone| How to Off Face ID on iPhone
- Go to Settings > Face ID & Passcode.
- Do one of the following:
- Turn off Face ID for specific items only: Turn off one or more of the options.
- Turn off Face ID for face masks: Turn off Face ID with a Mask.
- Turn off Face ID: Tap Reset Face ID.
Note- If your device is lost or stolen, you can prevent Face ID from being used to unlock your device with Find My iPhone Lost Mode.
Set up Touch ID on iPhone
Use Touch ID (supported models) to securely and conveniently unlock iPhone, authorize purchases and payments, and sign in to many third-party apps by pressing the Home button with your finger or thumb.To use Touch ID, you must also set up a passcode on your iPhone.
Turn on fingerprint recognition | set up Face ID on iPhone 12
If you didn’t turn on fingerprint recognition when you first set up your iPhone, go to Settings > Touch ID & Passcode.
Turn on any of the options, then follow the onscreen instructions.
If you turn on iTunes & App Store, you’re asked for your Apple ID password when you make your first purchase from the App Store, Apple Books, or the iTunes Store. When you make your next purchases, you’re asked to use Touch ID.
Note: If you can’t add a fingerprint or unlock your iPhone using Touch ID, see the Apple Support article If Touch ID isn’t working.
Add a fingerprint On iPhone | How to set up Face ID on iPhone
You can add multiple fingerprints (both of your thumbs and forefingers, for example).
- Go to Settings > Touch ID & Passcode.
- Tap Add a Fingerprint.
- Follow the onscreen instructions.
Name or delete a fingerprint On iPhone
- Go to Settings > Touch ID & Passcode.If you added more than one fingerprint, place a finger on the Home button to identify its print.
- Tap the fingerprint, then enter a name (such as “Thumb”) or tap Delete Fingerprint.
Turn off Touch ID On iPhone | How to set up Face ID on iPhone
Go to Settings > Touch ID & Passcode, then turn off one or more of the options.
Control access to information on the iPhone Lock Screen
You can easily access a few commonly used features (such as widgets, media playback controls, and Control Center) from the Lock Screen. You can control access to these items when iPhone is locked. (For security, USB connections aren’t allowed when iPhone is locked.)
If you turn off Lock Screen access to a feature, you prevent someone who has your iPhone from viewing any personal information that it might contain (such as an upcoming event in the Calendar widget). However, you also lose quick access to the information yourself.
Go to Settings > Face ID & Passcode (on an iPhone with Face ID) or Touch ID & Passcode (on an iPhone with a Home button), then select your options below Allow Access When Locked.