How To Check CalFresh Application Status : The California state government is making a concerted effort to educate and assist permanent residents with its CalFresh applications. CalFresh’s mission is to ensure that eligible individuals and families receive the CalFresh benefits to which they are entitled. To apply for the California CalFresh program, all eligible individuals can complete the 10-minute application process online or by phone/fax/mail to their local county office. They can also visit the county office in person.

Once you submit your application and required documents, you will receive a letter of confirmation or denial within 30 calendar days. During the 30-day period, your local county office will verify your eligibility, schedule an interview and verify all paperwork. You may also have to submit some additional documents.
How To Check CalFresh Application Status ?
You can check the status of your application by calling the CalFresh hotline, which is 1-877-847-3663. I’m The service is available in an array of languages including English, Spanish, Cantonese, Vietnamese, Korean, and Russian.
CalFresh Status Update: How To Check CalFresh Application Status
The California Department of Social Services does not process public assistance applications or maintain case file information. If you would like to check the status of your application and/or case, please contact your county social services/human services agency for further assistance. You can locate the address and telephone number for your county social services/human services agency here.
Ways To Check Your CalFresh Application Status
During the 30-day application window, you may want to track the status of your CalFresh application. There are two ways to check the status of your Calfresh application:
- You can contact your county office directly via phone, fax or mail and request a status update on your application. You can call the offices during business hours on weekdays.
- Visit your county office in person using the CalFresh County Office Locator Map to get directions. To avoid long queues, you should call in advance and schedule an appointment before visiting. County offices across the state provide interpretation services in all languages.
How do I apply for CalFresh benefits? | CalFresh Status Update
A: Applications for public assistance programs are processed by your county social services/human services agency. You may request an application for public assistance benefits from your local county social services/human services agency by phone, in person, by fax or by mail.
It is possible to download and complete an application for public assistance from the California Department of Social Services website. However, you must return the application either in person or by mail to the appropriate county office. Certain counties in California are now accepting public assistance applications online. To see which counties accept public assistance applications online, please visit the BenefitsCal.com website.
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When will I receive my calFresh benefits?
Under the California Work Opportunity and Responsibility to Kids (CalWORKs) Program, benefits are paid between the first and third calendar day of the month. Under the CalFresh Program, benefits are available on an Electronic Benefit Transfer (EBT) card based on the last digit of the individual’s county case number.
For example, if a case number ends in the number “5,” the day the benefits are available on the EBT card is the 5th day of each month. For further information regarding the status of your benefits, please contact your local county social services/human services agency.
I am having trouble logging onto your website to apply for/check the status of my benefits
Websites used to apply and/or check the status of public assistance benefits such as e-benefits or BenefitsCal.com are not administered or maintained by the California Department of Social Services. Each of these websites has specific instructions on topics such as creating an account, retrieving your password or difficulty logging in.
If you continue to have difficulty with these sites, please contact your local county social services/human services agency for assistance. You can locate the address and telephone number for your county social services/human services agency here.
My Electronic Benefit Transfer (EBT) card was lost or stolen. How do I get a new one?
If the EBT card is lost or stolen, it is the cardholder’s responsibility to call the EBT Customer Service Center at (877) 328-9677 to report the problem as soon as possible. A person’s account can only be used with a valid EBT card and Personal Identification Number (PIN). Any transaction conducted with a valid card and PIN is the client’s responsibility, even if the transaction was done without the client’s permission or knowledge. That is why it is very important to protect the secrecy of the PIN.
Once the matter is reported, the EBT card will be deactivated so the benefits cannot be used by anyone else.
You will also have to contact your county worker to have your EBT card replaced.
Can I have someone else help me shop using my EBT account?
Ask your county worker about setting up an Authorized Representative (AR), who will have access to your EBT food benefit and/or cash aid benefit account. They will have a separate card with his or her own account number and PIN. The EBT system is able to track which card is used to access your account.
Can I use my Electronic Benefit Transfer Card in another state?
The EBT card will work at any store or ATM that displays the Quest® symbol in California and the other 49 states in the United States, as well as the District of Columbia, the U.S. Virgin Islands and Guam. If you do not see the Quest® symbol, look for a sign that displays EBT, SNAP or Food Stamps. If you are unsure, ask the store manager. Currently, California EBT cardholders cannot use their EBT cards in Puerto Rico.
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How can I report welfare fraud? | CalFresh Status Update
Each of California’s 58 counties has a Special Investigative Unit (SIU) which is responsible for investigating reports of suspected abuse of public assistance programs in their county. You may report your concerns by doing one of the following:
- You may contact the SIU in the County in which the alleged fraud occurred.
- If you prefer, you may call the California Department of Social Services Fraud Hotline at (800) 344-8477 and your information will be recorded and forwarded to the correct county.
- You may also contact the CDSS Fraud Hotline by email at: [email protected] .
What kind of food can I purchase with my CalFresh benefits?
Households CAN use CalFresh benefits to buy:
- Foods for the household to eat, such as:
- Bread and cereals
- Fruit and vegetables
- Meat, fish and poultry; and
- Dairy products
- Seeds and plants which produce food for the household to eat.
Households CANNOT use CalFresh benefits to buy:
- Beer, wine, liquor, cigarettes or tobacco
- Any nonfood items, such as
- Pet foods;
- Soaps, paper products; and
- Household supplies
- Vitamins and medicines
- Food that will be eaten in the store
- Hot foods
Energy Drinks | How To Check CalFresh Application Status
When considering the eligibility of energy drinks and other branded products, the primary determinant is the type of product label chosen by the manufacturer to conform to Food and Drug Administration (FDA) guidelines:
- Energy drinks that have a nutrition facts label are eligible foods
- Energy drinks that have a supplement facts label are classified by the FDA as supplements and are, therefore, not eligible
In some areas, restaurants can be authorized to accept CalFresh benefits from qualified homeless, elderly or disabled people in exchange for low-cost meals. CalFresh benefits cannot be exchanged for cash.
If you need further assistance, you may access the Supplemental Nutrition Assistance Program (SNAP) website.
Here is the List of CalFresh Offices | CalFresh Status Update
San Bernardino County Transitional Assistance Office
Address: 1090 E Broadway St, Needles, California, 92363
County: San Bernardino
Hours: 8:30a-4:30p
Phone: 1-877-410-8829
Inyo Health & Human Services
Address: 163 Grove St, Bishop, California, 93514
County: Inyo
Hours: 8:00a-5:00p
Phone: 760-873-3305
Kern County Department of Human Services-Ridgecrest
Address: 145 E Ridgecrest Blvd, Ridgecrest, California, 93555
County: Kern
Hours: Mon – Fri 7:30 AM – 4:00 PM
Phone: 760-499-5200
Mono County Social Services – Mammoth Lakes
Address: 452 Old Mammoth Rd, Mammoth Lakes, California, 93546
County: Mono
Hours: 8:00a-5:00p
Phone: 760-924-1770
San Bernardino County Transitional Assistance Office
Address: 1900 E Main St, Barstow, California, 92311
County: San Bernardino
Hours: 8:30a-4:30p
Phone: 1-877-410-8829
Tulare County Health and Human Services
Address: 900 Sequoia Ave, Lindsay, California, 93247
County: Tulare
Hours: 8:00a-5:00p
Phone: 559-562-7400
Reedley Regional Center
Address: 1680 E Manning Ave, Reedley, California, 93654
County: Fresno
Hours: 8:00a-4:30p
Phone: 559-600-9800
San Bernardino County Transitional Assistance Office
Address: 10875 Rancho Rd, Adelanto, California, 92301
County: San Bernardino
Hours: 8:30a-4:30p
Phone: 1-877-410-8829
Madera County Oakurst Office
Address: 40325 CA-41, Oakhurst, California, 93644
County: Madera
Hours: 8:00a-5:00p
Phone: 559-683-6263
San Bernardino County Transitional Assistance Office
Address: 13886 Central Rd, Apple Valley, California, 92307
County: San Bernardino
Hours: 8:30a-4:30p
Phone: 1-877-410-8829
Bakersfield (Main Office)
Address: 100 E California Ave, Bakersfield, California, 93307
County: Kern
Hours: Mon – Fri 7:30 AM – 4:00 PM
Phone: 661-631-6000
Lancaster County Office
Address: 349 E Avenue K, Lancaster, California, 93535
County: Los Angeles
Hours: 8:00a-5:00p
Phone: 626-569-1399
How long will it take for my application for CalFresh benefits to be approved?
The county social services/human services agencies shall provide eligible households that complete the initial application process an opportunity to participate as soon as possible, but not later than 30 calendar days following the date the application was filed as stated in the CalFresh Manual of Policies and Procedures, Division 63, Section 63-300 through 63-301.
However, in emergency situations a person/household may receive Expedited CalFresh benefits no later than the 3rd calendar day following the date the application is filed (Saturday and Sunday are considered 1 day). If you would like to discuss the CalFresh Program in more detail with program staff and/or to find out how to apply for benefits, please contact your county office.
Can bottle deposits (CRV) be paid with EBT food benefits?
EBT food benefits can cover the entire cost of items such as eligible drinks in returnable bottles, where the price includes a specific bottle deposit. This is true even if the deposit is not included in the shelf price. CRV is payable with EBT food benefits.
How do I use my Medi-Cal benefits? | CalFresh Status Update
Questions pertaining to your Medi-Cal benefits such as how to locate a doctor, where to fill prescriptions and what is covered under your Medi-Cal benefits should be directed to your county social services/human services agency Medi-Cal eligibility worker or you may contact Medi-Cal directly at (916) 636-1980. Further information on the Medi-Cal program is available through the California Department of Health Care Services website.
My Medi-Cal has been switched to a Medi-Cal Managed Care plan but I would like to go back to regular Medi-Cal. What can I do?
If you have been placed in a Medi-Cal Managed Care plan but would like to go back to regular Medi-Cal, you must complete and submit a Request for Medical Exemption from Plan Enrollment form to the following address:
Health Care Options
P.O. Box 989009
West Sacramento, CA 95798 Fax number: 916-364-0287
How can I switch my Medi-Cal Managed Care Plan to a different Managed Care Plan?
A: If you are enrolled in a Medi-Cal Managed Care Plan and want to choose another health plan for any reason, you may leave the health plan and join a different health plan. You may call Health Care Options (HCO) at (800) 430-4263 or visit a HCO presentation site for assistance in making a health plan change. You may also complete and mail an Enrollment Choice Form to HCO at the address provided below. Additional enrollment information is available on the HCO Enrollment page.
California Department of Health Care Services
Health Care Options
Box 989009
West Sacramento, CA 95798
How or where can I apply for Covered California?
Californians in need of health insurance can visit Covered California website or call (800) 300-1506 to enroll in coverage. If you need assistance in person, you may locate a Certified Enrollment Counselor, Certified Insurance Agent or contact your local county social services/human services agency at the website previously listed.
I have recently been approved for Medi-Cal. How can I choose a doctor?
If you are in regular Medi-Cal, you must see providers who accept regular Medi-Cal. If you already have a primary care doctor you would like to see, you may ask if he/she accepts regular Medi-Cal or if they can assist you in locating a provider who accepts regular Medi-Cal. Unfortunately, there is no provider directory for recipients of regular Medi-Cal.
If you are in a Medi-Cal Managed Care Plan, you must see providers in your plan. You can get a provider directory for your plan by contacting your plan directly or call Health Care Options at (800) 430-4263.
I have not received my Medi-Cal Benefits Identification Card (BIC) or my BIC card has been lost, stolen or damaged. What do I do?
If you have not received your BIC card, it has been lost, stolen, damaged or has the wrong information on it, you must contact your local county Medi-Cal office to request a new card.
How do I file a complaint against my county worker and/or a county agency?
The California Department of Social Services does not have the authority to review complaints involving county agencies and their employees. These are county personnel issues that fall solely under the jurisdiction of the Directors of the 58 individual county public social services or human services agencies. Please contact your county social services/human services agency’s complaint line or your county director’s office to file your complaint.
Q: How can I check the status of my CalFresh application?
Ans: To check the status of your CalFresh application, you can call the CalFresh hotline at 1-877-847-3663.
Q: What languages are available for checking the CalFresh application status through the hotline?
Ans: The CalFresh hotline offers services in multiple languages, including English, Spanish, Cantonese, Vietnamese, Korean, and Russian.
Q: Is there a fee for calling the CalFresh hotline to check my application status?
Ans: No, there is no fee for calling the CalFresh hotline to inquire about your application status.
Q: What information should I have ready when I call to check my CalFresh application status?
Ans: When calling to check your CalFresh application status, it’s a good idea to have your application reference number or any other relevant information related to your application on hand. This can help the hotline assist you more efficiently.
Q: What are the hours of operation for the CalFresh hotline?
Ans: The hours of operation for the CalFresh hotline may vary, so it’s a good practice to check with them for their current operating hours. They will provide you with the most up-to-date information on when you can call to check your application status.
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