Florida EBT Check Balance Number

Florida's Electronic Benefit Transfer (EBT) program provides vital assistance to individuals and families in need. Managing your EBT card effectively involves staying informed about your account balance, accessing customer services, and understanding key procedures. In this article, we'll guide you through the process of checking your Florida EBT card balance and provide essential information on services available to cardholders.

How To Check Florida EBT Card Balance 

The best way to know your balance(s) is to refer to your last receipt. You may also obtain your balance by logging on to the EBT Cardholder Portal. Or by calling the EBT Customer Service number (1-888-356-3281) on the back of your card. After you enter you sixteen (16) digit EBT card number you will hear your current food assistance or cash account balance.

You can also check at an ATM or POS machine.

• If your benefits have not been deposited into your account please go to www.myflorida.com/accessflorida.
• Benefits are only deposited once a day, by 6 am
• Unused benefits will rollover each month.
• Accounts without purchases or returns will expire after 274 days.

Florida EBT Check Balance Phone Number

Florida EBT Customer Service 1-888-356-3281

Call:

• To report your card lost, stolen, damaged, or not received in the mail.
• To know the date your benefits will be available in your account each month.
• To know if your benefits have been deposited into your account and get your account balance.
• To hear your last 10 transactions.
• To file a claim if you question a transaction in your account.
• If you want to select or change your PIN.
• If your card does not work.
• To find the nearest location where you can use your card.
• If you have other questions about or problems with your card.

Florida EBT Card Care Instructions

• DO NOT damage or bend your card
• DO NOT write on or scratch the black stripe on the back of your card
• DO NOT get your card wet
• DO NOT put your card near magnets, TV's, stereos, VCR,  or cell phone
• DO NOT leave your card in the sun
• DO NOT throw your card away

Florida EBT PIN Instructions

A PIN (personal identification number) is a secret numeric password shared between a user and the EBT system.

To select your PIN code call the EBT Customer Service at 1-888-356-3281. You have to have a PIN before you can use your card.

It is important to keep your PIN number secret, don’t write your PIN on your card, or on anything you keep with your card and/or share your PIN with anyone else.  

If someone takes your card and knows your PIN, they can use ALL your benefits. These benefits cannot be replaced.

• You have 3 attempts to enter your PIN correctly. After the third try, you will not be able to use your card until the next day.
• If you cannot remember your PIN, or if someone knows your PIN, call EBT Customer Service immediately and select a new PIN.
• If you need to update your DOB or SSN, you can do so by logging on to the ESS self service portal. 

Adjustments to Your EBT Account

Errors on your EBT account do not happen often, but can occur. If you notice an error in your account, call EBT Customer Service at 1-888-356-3281 to report the problem. You have 90 days from the date of the suspected error to report and file a claim on your account.

If a system error causes you to receive funds to which you were not entitled or causes your account to not be charged for a transaction you did, an adjustment may be completed to reclaim the funds or settle the transaction. If you disagree with the action taken, you may request a fair hearing within 90 days of the date of the adjustment.

For information about your hearing rights or to request a fair hearing, please contact your local Department of Children and Families office or call 850-300-4323.

Acceptable Florida EBT Purchases

Your EBT card can be used to buy breads, cereals, fruits, vegetables, meats, fish, poultry, dairy, and plants and seeds to grow food for your household to eat. It cannot be used for food assistance benefits to buy nonfood items such as pet foods, soaps, paper products, household supplies, grooming items, alcoholic beverages, tobacco, vitamins, medicines, food to eat in the store, or hot foods.

Florida Electronic Benefits Transfer (EBT) Card

The card will be mailed in a plain, white envelope with a return address of Sioux Falls, SD. This card will be automatically reloaded with your benefit amount every month.

Your EBT card will no longer have an expiration date. If there is an expiration date on your card, the card will expire on the last day of the month/year that is shown. If there is no expiration date on the front of your EBT card, your EBT Card will only need replacement if lost, stolen, or damaged.

Florida EBT Card Issuance

• First time benefit recipients will be mailed an EBT card with instructions on use. 
• If you received benefits in the past 25 months and still have your EBT card, you can still use that card.
• If you are reapplying for benefits and no longer have your EBT card or your card has expired, please contact EBT customer service at 1-888-356-3281 for a replacement.  You may call EBT Customer Service at any time.  Another EBT card is not automatically mailed to you when your case is approved.
• Your EBT Card will arrive in 5 – 7 business days
• If your card has been cancelled or has expired it cannot be used and will need to be replaced.

How to Check Florida EBT Card Balance:

Receipts: One simple way to check your EBT card balance is by referring to your last receipt after making a purchase. The balance is usually displayed at the bottom, helping you keep track of your available funds.

Online Portal: Log in to the EBT Cardholder Portal for convenient access to your account information. This secure online platform allows you to view your current food assistance or cash account balance anytime.

Customer Service: Dial the EBT Customer Service number (1-888-356-3281) located on the back of your card. After entering your sixteen-digit EBT card number, you'll receive information about your account balance, recent transactions, and more.

ATM or POS Machines: Use ATMs or Point of Sale (POS) machines to check your balance. Ensure the machine accepts EBT transactions, and follow the prompts to obtain your current balance.

Using Your Florida EBT Card

You can use your EBT card at locations that display the QUEST logo  and supported remarks such as “EBT Accepted Here”  Sales tax cannot be charged on items bought with SNAP benefits. Cash benefits can be withdrawn at ATM’s displaying the Cash Benefits can be withdrawn with no ATM fees at the below locations:

• Bank of America
• Chase
• Citibank
• Bank of West
• Capital One
• Flagstar Bank
• Presto
• S Bank
• Wells Fargo

Items can be purchased with cash and cash back with a purchase is allowed where available. Cash benefits cannot be used outside of the State of Florida for more than 30 days. Food Assistance can be used in all 50 states.

FAQ's- Florida EBT Check Balance Number

Q: How can I check the balance on my Florida EBT card?

Ans: You can check your Florida EBT card balance through various methods. The recommended ways include referring to your last receipt, logging onto the EBT Cardholder Portal online, calling the EBT Customer Service number (1-888-356-3281) and entering your 16-digit EBT card number. Additionally, you can check your balance at an ATM or POS machine.

Q: What should I do if my benefits have not been deposited into my EBT account?

Ans: If your benefits have not been deposited, visit www.myflorida.com/accessflorida for assistance. Benefits are deposited only once a day, by 6 am. It's important to check your balance regularly to ensure timely access to your funds.

Q: How do unused benefits work on the Florida EBT card?

Ans: Unused benefits automatically rollover each month, allowing you to accumulate funds for future use. It's a beneficial feature that helps you maximize the value of your EBT assistance.

Q: What happens to accounts without purchases or returns on the Florida EBT card?

Ans: Accounts without purchases or returns will expire after 274 days. To maintain an active account, it's essential to use your benefits regularly.

Q: How can I contact Florida EBT Customer Service?

Ans: You can contact Florida EBT Customer Service at 1-888-356-3281. This number is available for various inquiries, including reporting a lost, stolen, or damaged card, checking benefit availability, inquiring about your account balance, and more.

Q: What is the process for receiving a Florida EBT card for the first time?

Ans: First-time benefit recipients will receive an EBT card by mail, along with instructions on how to use it. It's essential to follow the provided guidelines for successful utilization.

Q: Can I still use my EBT card if I received benefits in the past 25 months and still have the card?

Ans: Yes, if you received benefits in the past 25 months and still have your EBT card, you can continue using that card. It remains valid for use within the specified timeframe.

Q: How long does it take for a replacement EBT card to arrive?

Ans: Your replacement EBT card is expected to arrive within 5 – 7 business days. It's essential to contact EBT customer service promptly if your card is lost, stolen, damaged, or has expired.

Q: What should I do if I notice an error in my EBT account?

Ans: If you notice an error in your EBT account, promptly call EBT Customer Service at 1-888-356-3281 within 90 days from the date of the suspected error. This includes reporting discrepancies in transactions or account balances.

Q: How can I request a fair hearing if I disagree with an action taken on my EBT account?

Ans: To request a fair hearing, if you disagree with an action taken on your EBT account, contact your local Department of Children and Families office or call 850-300-4323 within 90 days of the date of the adjustment. This process ensures you have the opportunity to address any concerns about your account.

Conclusion: Florida EBT Check Balance Number

Effectively managing your Florida EBT card involves staying informed about your account balance, utilizing online services, and knowing the available resources for assistance. By following the steps outlined in this article, you can ensure smooth access to your benefits and promptly address any issues that may arise with your EBT card.