Track My EBT Card In The Mail Minnesota

Electronic Benefit Transfer (EBT) cards play a crucial role in providing assistance to eligible individuals and families in Minnesota. These cards are used to distribute benefits such as Supplemental Nutrition Assistance Program (SNAP) funds, allowing recipients to purchase essential groceries. If you're eagerly awaiting the arrival of your EBT card in the mail in Minnesota, it's natural to want to track its progress. In this guide, we'll walk you through the steps to track your EBT card and ensure a smooth process.

Understanding the EBT Card Delivery Process

Before diving into the tracking process, it's essential to understand how the EBT card delivery system works. After your application is approved, the Minnesota Department of Human Services (DHS) or the appropriate agency will initiate the issuance of your EBT card. The card is then mailed to the address provided during the application process. The delivery time may vary, but recipients typically receive their cards within a few days to a couple of weeks.

Process - Track My EBT Card In The Mail Minnesota

Wait for Processing

Before attempting to track your EBT card, it's important to understand that the issuance process takes some time. Once your application for benefits is approved, the Minnesota Department of Human Services (DHS) will initiate the card issuance. This may take a few weeks, so exercise patience during this period.

Check Application Status Online

Minnesota residents can use the official Minnesota DHS website or the state's EBT website to check the status of their benefit application. Log in to the online portal using your credentials, and navigate to the section that provides information on your application status. This will give you an idea of when your EBT card has been processed and is ready for mailing.

Contact the Local County Office

If you prefer a more direct approach, consider reaching out to your local county human services office. They can provide you with the latest information on the status of your EBT card and offer any additional assistance or clarification you may need. The contact details for your county office can typically be found on the official Minnesota DHS website.

Use the EBT Customer Service Line

The EBT Customer Service line is another valuable resource for tracking your EBT card. You can contact the EBT Customer Service hotline, which is often available 24/7, to inquire about the status of your card. Be sure to have your personal information and case details on hand for verification purposes.

Check Your Mail Regularly

Once your EBT card is processed and mailed, keep a close eye on your mailbox. The card will be sent to the address you provided during the application process. Make sure your mailbox is easily accessible, and promptly retrieve your EBT card once it arrives.

Be Cautious of Scams

In your eagerness to track your EBT card, be cautious of potential scams. Verify any communication you receive regarding your benefits and ensure it is from official channels. Avoid sharing personal information, such as your card number or PIN, with anyone other than authorized personnel.

Minnesota Medicaid Income Limits 2024

Protect your Minnesota EBT card

There has been a rise in EBT card benefit theft in Minnesota and across the United States. Protect your card by keeping your PIN private, changing your PIN often and never giving your EBT card number or PIN info over phone or text. See the frequently asked questions list below for more tips on how to protect your card.

Here are some tips to help keep your benefits safe:

• Keep your PIN a secret
• Change your PIN often
• Change your PIN when getting a new card, or before or after your monthly deposit
• Do not re-use previous PINs
• Do not keep a large balance in your EBT account.
• Do not let anyone (even the store clerk) see your PIN when you enter it at the POS machine or ATM
• Do not give your PIN information to anyone. The Department of Human Services will never call or text you asking for your PIN.
• Do not write your PIN on your card. If you need to write down your PIN, keep that paper in a different place than your card.
• Temporarily freeze your account, block out-of-state transactions and block online transactions at www.ebtedge.com or on the ebtEDGE mobile app.
• You can change your PIN by calling the ebtEDGE Customer Service line at 888-997-2227, using the ebtEDGE mobile app (available on Google Play and Apple App Stores), or online at www.ebtedge.com.
• An optional password can be added to an ebtEDGE account at any time for additional security. To request this, notify your eligibility worker.

Minnesota EBT online portal and mobile app

You can use the free ebtEDGE mobile app (available In Apple App Store and Google Play Store) or www.ebtedge.com online portal to see benefit balances, SNAP retailer and ATM locations, benefit schedules, a statement of the last 60 days of transactions made on your card and freeze their card and block online and out of state transactions. You will need to enter your EBT card number and PIN to access your account information.

If you have questions or need help with your EBT card, call ebtEDGE customer service at 888-997-2227.

What if my EBT card was lost or stolen?

If your card has been lost or stolen, call ebtEDGE Customer Service at 888-997-2227 immediately to request a new card be mailed to you. It will take about 5-7 business days to get the new card. There is a $2 charge for all replacement EBT cards. The $2 card replacement fee will be deducted from your cash or food benefits.

How do I set or change my PIN?

• Call ebtEDGE customer service at 888-997-2227 and use the automated system to set or change your PIN
• Visit your county or Tribal Nation office
• Visit the ebtEDGE cardholder portal at www.ebtedge.com
• Access the ebtEDGE mobile application, available for IOS and Android, at www.fisglobal.com/ebtedgemobile. You have four tries each day to enter your correct PIN. After four incorrect tries, you can’t use your card until 12:01 a.m. the next day.

How do I find my EBT balance?

When you use your card, your receipt shows how much you have left in your food and/or cash benefit accounts. 

• The store’s name and location should appear on your receipt when you use your food and/or cash benefits.
• You may also find your balance by calling ebtEDGE customer service, accessing the ebtEDGE cardholder portal or mobile application or registering for text message notifications.
• You may also request a transaction history at your local county or Tribal Nation office.

Do I have to pay transaction fees?

You will get four free cash withdrawal transactions per month. These cash withdrawals may be at a POS machine or an ATM. You will be charged $1 for each additional cash withdrawal, up to a maximum of $10. A cash-only withdrawal is for an amount up to the balance remaining in your cash account. There is no charge for a cash buy transaction or if you get cash back when you make a purchase.

Start accepting SNAP-EBT payments in 5 steps

Need to order a machine that accepts EBT payments? See step 5 below. 

Step 1. Get a USDA account

Step 2. Complete the SNAP retailer application

Step 3. Submit supporting documentation

Step 4. Check application status

Step 5. Order an EBT card reading machine

Minnesota Electronic Benefit Transfer (EBT) card

Minnesota offers Supplemental Nutrition Assistance Program (SNAP), Minnesota Family Investment Program, General Assistance and Minnesota Supplemental Aid benefits loaded on an Electronic Benefit Transfer (EBT) card, which looks and works like a debit card. This card can be used at approved stores, markets, online retailers and with direct marketing farmers.

FAQ's- Track My EBT Card In The Mail Minnesota

Q: How can I check the status of my EBT card application in Minnesota?

Ans: You can check the status of your EBT card application by visiting the official website of the Minnesota Department of Human Services or by contacting their customer service.

Q: What should I do if I have concerns about the delivery of my EBT card?

Ans: If you have concerns about the delivery of your EBT card, it is advisable to contact the local EBT office in your county. They can provide information on the processing status and estimated delivery times.

Q: Is there an online tracking service for EBT cards in Minnesota?

Ans: Yes, Minnesota offers an EBT Card Tracking service that allows recipients to monitor the real-time status of their card. You can access this service through the official website of the Minnesota EBT program.

Q: How do I use the EBT Card Tracking service online?

Ans: To use the EBT Card Tracking service, log in to the official Minnesota EBT program website with your credentials. Navigate to the card tracking section and follow the prompts to check the status of your EBT card.

Q: What if the online tracking service doesn't provide the information I need?

Ans: If the online tracking service is not sufficient, you can contact the Minnesota EBT customer service team for assistance. They can help you track your card and provide updates on its delivery status.

Q: Can I update my contact information to ensure proper EBT card delivery?

Ans: Yes, it is crucial to keep your contact information up-to-date. If there are any changes in your address or other details, inform the EBT office promptly to avoid issues with the delivery of your EBT card.

Q: How long does it typically take to receive an EBT card in the mail in Minnesota?

Ans: The delivery time for EBT cards in Minnesota may vary, but recipients generally receive their cards within a few days to a couple of weeks after the application is approved.

Conclusion: Track My EBT Card In The Mail Minnesota

Tracking your EBT card in the mail in Minnesota is a straightforward process that involves using online services, contacting the local EBT office, and staying informed about your application status. By following these steps, you can alleviate concerns and ensure a smooth delivery process for your EBT card, allowing you to access the vital benefits you need. If you encounter any challenges, don't hesitate to reach out to the Minnesota Department of Human Services for assistance.